Frequently asked questions
All Daniel Vu Ceramic dinnerware pieces are microwave safe though it is advised to not run long cycles such as defrosting. The pieces may be damaged by thermal shock.
Handwashing dishes will always be preferred.
That being said, Daniel Vu Ceramic pieces are dishwasher safe.
Allow for a full dry inbetween uses.
Use caution when using stronger detergents such as rinse aids as it may cause unnecessary wear to the glaze.
Contrary to belief, the majority of flatware marks are not scratches on the glaze but rather marks left on by flatware. To avoid these marks, 18/10 stainless steel recommended.
If flatware marks are appearing on pieces, it is advised to clean by hand to remove them. Assistance of products such as Bar Keepers Friend may help.
All pieces, included vases, are lead free and non-toxic.
Many products will be shipped within 1-4 days from order date unless the item is marked as "made to order."
"Made to order" means that the product has not yet been made and will be made once the order has been placed. These orders generally take 2-4 weeks to ship out.
Seconds are pieces that have cosmetic defects such as pinholing, crawling, or warpage. These pieces still function just the same as first quality but just look a bit different. These pieces are offered at 25% off.
Pieces that have major defects are never sold.